At Erik Dhont, we respect your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, and protect the information you provide when shopping with us.
Erik Dhont
Website: erikdhont.com
Email: info@erikdhont.com
We act as the data controller for the personal information you provide.
When you place an order or create an account on our website, we collect:
Your name
Billing and shipping addresses
Email address
Phone number (if provided)
Payment information (processed securely via third-party providers)
IP address and browser details (for fraud prevention and tax purposes)
If you sign up for our newsletter or marketing emails, we also collect your name and email address with your consent.
We use your information to:
Process and deliver your orders
Communicate with you about your order or enquiry
Handle refunds, returns, or customer support
Comply with legal and tax obligations
Improve our products and services
We do not sell or share your data with third parties for marketing.
We only share your information with trusted third parties who help us run our business, such as:
Payment processors
Delivery providers
Our website hosting and security provider
These partners only process your data as necessary to provide their services and are GDPR-compliant.
Our website uses essential cookies to enable the shopping cart and checkout to function.
These cookies do not track you for advertising purposes.
If we introduce analytics or marketing cookies in the future, we will ask for your consent before activating them.
You have the right to:
Access the data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal data
To exercise these rights, contact us at [your contact email].
We may update this policy from time to time. Any changes will be posted on this page with an updated date.